Marketing warranty claims are just that – CLAIMS!
In our opinion, the warranty claims of many companies are just that for marketing reasons and a ‘black-eye’ in the industry. As you know, from the policies of every company, the warranty is for the original purchaser. For the original installation, this is how all others, including SolarRoyal, state this in their warranties. The facts are that most people’s roofs do not last more than 15yrs and statistically, the average USA homeowner only lives in the same home for 12yrs, which is up from 9yrs, according to the US Statistics bureau.
So this being said, the key is the weakest link within a product, which in this case is the motor on any product. This is why you will see on Broan, SolaTube, and many others 2 to 6yr warranties on motors. ‘